FAQ
Is it possible to receive the invoice/purchase receipt?
Absolutely yes. Each sale is regularly invoiced. The invoice/receipt is generated at the time of processing in digital PDF file format, sent by email on the evening of the day of processing to the email address indicated at the time of registration.
Can I buy with VAT number?
Sure. Of course, the order must be registered to a business with a valid VAT number for EU purchases. In addition, the billing and shipping addresses must be the same.
When you place your order you have the option to add a note: write "Please issue an exempt invoice with VAT number ..... (VAT number)". As soon as your order reaches us we will transform it into an exempt order and send you the correct order confirmation. If you have chosen to pay with Paypal (immediate payment) we will credit your Paypal account with the excess amount paid.
Why is it worth subscribing to the WalBike mailing list?
On WalBike.it you can browse without any need for registration; registering as a customer is mandatory only at the time of the first purchase in order to be able to pay and indicate the address to which to deliver the ordered products.
Signing up for our mailing list allows you to receive all our informative emails about news and current promotions for free, but above all it allows you to receive discount coupons that make buying from us even more interesting.
What do I do if I forget my password?
If you have forgotten your password or want to change it, click on "Forgot your password" and you will automatically receive the new password by email.